Privacy Policy
saloin Customer & Vendor Privacy Policy
Please read the terms contained in this agreement (“Terms of Use”, “User Agreement”
For purpose of this Agreement the terms “we”, “us” or “our”, refer to the saloin, App used interchangeably. When you use the service available on the App, you consent to our collection, use, and disclosure of information about you as described in this Agreement.
This page is used to inform visitors regarding my policies with the collection, use, and disclosure of Personal Information if anyone decided to use my Service.
If you choose to use my Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that I collect is used for providing and improving the Service. I will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Fleshfood unless otherwise defined in this Privacy Policy.
An overview of the personal data we process
In this section, you can find general information about the categories of personal data we process about you. For your understanding, personal data is information that directly identifies you (such as your name or photo picture) or enables us to indirectly identify you (for example, on the basis of a user ID linked with the personal information in your profile).
We generally process the following categories of personal data for the following reasons:
1. Profile data (master data):
This includes your name, email address, password, telephone number, delivery addresses, interests, age
Reason:
This data is your master data, which we absolutely need for our services. Without an email address/telephone number and a password, you cannot create a profile. Together with your name, this is your master data. We need your age to ensure that you are not a minor.
2. Delivery information:
This includes your name, delivery address, phone number, order ID
Reason:
In accordance with the principle of data minimization, we only provide our riders, shops, and salon with the information that they need from you to prepare and deliver your order.
3. Order history and information:
This includes your order history, selected shops or Salon (as the case may be), invoices, order ID, comments on orders, information on payment method, delivery address, successful orders and canceled orders
Reason:
Each time you place an order, this information will be added to your profile. You can view all this information in your profile at any time. The information should give you an overview of your own interests and previous orders. We will also use the same information to improve our services.
4. Location data:
This includes your address, postcode, city, country and your device’s longitude and latitude
Reason:
We need these data to be able to deliver your orders (or enable the salon or shop you have ordered from to deliver it to you). We create the longitude and latitude automatically in order to be able to process your delivery address in our other linked systems, such as our Rider app, and to display your address to our riders or riders of restaurants.
Purposes For Which We Process Your Data
We process your personal data only in accordance with relevant data protection laws. We pay particular attention to the fact that all principles for the processing of personal data are taken into account. Therefore, we only process your data if this is lawful and you can reasonably expect it to be processed.
In order to be able to offer you our services, the processing of your personal data is essential. Much of this data you transmit to us and other parts of the data we collect automatically when using our platforms.
We process your personal data for the following purposes (“Purposes”):
I. Creating and operating your account; delivering your orders
1. Account Creation
When creating a customer account you will be asked to enter your master data. This is absolutely necessary, as we cannot create a customer profile without this data. Your email address and telephone number are particularly important, as we can use this information to identify you in our system the next time you want to log in again. Furthermore, we would like to ask you to choose your password carefully. Do not use the same password on multiple websites. Your password should also be at least 12 characters long, at least one lowercase letter, one uppercase letter, one special character (!?#,%& etc.) and one digit.
Categories of personal data:
Profile data (master data)
Device information and access data
2. log in to an existing account
If you already have an existing saloin customer account, you will need to enter your email address and password to log in. If we detect irregularities during registration, such as entering the wrong password several times, we will take appropriate measures to prevent damage to you and us.
Categories of personal data:
Profile data (master data)
3. Single Sign-on with Facebook
If you have a Facebook profile, you can register for a customer account on our website using the social plugin “Facebook Connect” of the social network Facebook, which is operated by Meta Platforms, Inc., using Single Sign-on technology. You can recognize the social plugins of “Facebook Connect” on our website by the blue button with the Facebook logo and the inscription “Continue with Facebook”.
By using this “Facebook Connect” button on our website, you can also log in or register on our website using your Facebook user data. Only if you give your express consent prior to the registration process on the basis of a corresponding note on the exchange of data with Facebook, will we receive the general and publicly accessible information stored in your profile when using the Facebook “Facebook Connect” button on Facebook, depending on your personal data protection settings on Facebook. This information includes user ID, name, profile picture, age and gender.
Further information on the Facebook log in can be found at: https://www.facebook.com/privacy/explanation.
Categories of personal data:
Profile data (master data)
Contact Information
Facebook profile information
4. Single Sign-on with Google
If you have an account with Google, you can use this account to log in to our service. Google accounts for European users are provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google Ireland”), a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 (“Google”).
By using the “Continue with Google” button on our App, you can log in or register on our app using your Google user data. Only if you give your express consent prior to the registration process on the basis of a corresponding note on the exchange of data with Google, will we receive your Google user ID, user name and email address. We will never receive your Google password and cannot log in to your Google account. You can learn more about data sharing with Google when logging in to our service with Google by reviewing Google’s explanations here: https://support.google.com/accounts/answer/112802.
The data transmitted by Google is stored and processed by us solely for the creation of a user account with the necessary data.
Categories of personal data:
Profile data, location data
Contact Information
Google ID and associated account data
5. Managing Your Profile
You can log in to your profile at any time and change your personal data, such as name, email address or telephone number. You can also view your previous orders.
Categories of personal data:
Profile data, location data
Order information
Device information and access data
Communication data
Payment information
6. Order Processing
Once you have successfully registered and decided to place your order, we will store this information in your profile and process it in further processes so that you can submit your order to us. When you submit your order, your personal data is transferred to our backend where it is transferred to other systems for further processing.
Categories of personal data:
Profile data (master data)
Order history and information
Delivery information
Location data
Device information and access data
7. Storing your cart for later
After you have logged in to your profile and made your selection, the products will be saved in your profile. If you accidentally close your browser or app, you can continue to the last point of your order. We store this data to provide you with a better ordering experience where you can conveniently continue your order with browsers or apps that are accidentally closed.
Categories of personal data:
Profile data (master data)
Device information and access data
Order information
8. Delivering your order
Once you have successfully placed your order, a number of processes are running in the background to ensure that your order is delivered quickly. This includes sharing your order data with the restaurant preparing your meal or shops preparing your items as well as with the rider delivering your order.
Categories of personal data:
Delivery information/p>
9. Enabling calls from riders, salons or shops to check on your order
If a product of your choice is not available for delivery or our riders cannot reach you at the delivery address you provided, they have received instructions from us to call you so that the problem can be solved easily. Both the salon as well as the riders have no claim whatsoever to your personal data and under no circumstances may they use it for their own purposes. If you should nevertheless be contacted by a salon, shop or rider without your prior consent, we ask you to report this to us by e-mail to saloin47@gmail.com.
Categories of personal data:
Delivery information
10. Saving your payment methods
In order to make the ordering process even more convenient for you, we offer to save your preferred payment method. This means that you do not have to enter your payment details again the next time you place an order. Your payment data will be stored securely and we’ll make sure it stays encrypted at all times. salon and shops will never receive your payment data.
Categories of personal data:
Payment information
Fraud detection, prevention and security of our platform
In order to protect our customers and our platform from possible attacks, we continuously monitor the activities on our websites and mobile applications. To keep the platform secure and guarantee you a safe ordering experience, we use various technical measures to ensure that suspicious behavior patterns are detected at an early stage and prevented as early as possible. To achieve this goal, several software-based monitoring mechanisms run in parallel and prevent potential attackers from damaging our platform.
The decision-making process is automated and could potentially have an impact on the use of your registered account on our platform. If any such decision leads to a negative result for you and you do not agree with the outcome, you can contact us at saloin47@gmail.com. In this case, we will individually assess the circumstances of your case. All of our fraud detection and prevention algorithms are always open to human review. If you think that a mistake has been made we are happy to look into it and make corrections, if necessary.
Categories of personal data:
Profile data (master data)
Device information and access data
Payment information
Order information
Background Location Policy Background location is used by saloin customer application. This feature help us make use the rider is providing his service effecienlty and droping order on right place, we also use this feature to make sure rider is utilizing his time perfectly to complete order as soon as possible.
Log Data
I want to inform you that whenever you use my Service, in a case of an error in the app I collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
I may employ third-party companies and individuals due to the following reasons:
I want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
I value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by me. Therefore, I strongly advise you to review the Privacy Policy of these websites. I have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13 years of age. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do the necessary actions.
Member Account, Password, And Security
Since the Services require user and service provider to open an account, you must complete the registration process by providing the saloin with current, complete and accurate information as prompted by the applicable registration form. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account or any other breach of security. The Company will not be liable for any loss that user may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by the Company or another party due to someone else using user’s account or password.
Payment information:
This includes your payment method, and encrypted, pseudonymized credit card information
Changes to This Privacy Policy
I may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. I will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2022-02-05
Contact Us
If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me at info@saloin.in
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